Terms and Conditions

Welcome to Harbour Haven. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

Orders
All orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order at any time, including in cases of suspected fraud, pricing errors, or product unavailability.

Pricing and payment
Prices are listed in CAD and may change without notice. Payment is due at the time of purchase through the payment methods available on our site.

Shipping and delivery
We aim to process orders promptly, but delivery times may vary based on location, product availability, and shipping carrier delays. Shipping fees, if applicable, will be shown at checkout.

Returns and exchanges
Return and exchange eligibility may vary by product. Please review our return policy for full details before making a purchase.
Limitation of liability We are not responsible for indirect or incidental damages related to the use of our website or products, to the fullest extent permitted by law.

Privacy Policy
This Privacy Policy explains how Harbour Haven collects, uses, and shares your information when you visit our website or make a purchase. Sample ecommerce privacy policies typically cover device data, order information, and how that information is used to fulfill orders and improve the site.

Information we collect
We may collect personal information you provide, such as your name, email address, shipping address, billing address, and payment details. We may also collect device information such as browser type, IP address, and browsing activity.

How we use information
We use your information to process orders, provide customer support, improve our website, and communicate with you about your purchases or updates.

Sharing information
We may share information with service providers that help us operate our business, such as payment processors, shipping partners, and website analytics providers.

Your choices
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

Contact for policy questions
For questions about these terms or our privacy practices, contact us at support@harbourhome.ca.